Conducting Information Interviews

• Before you set up an information interview, find out all you can about the organization. You could make a negative impression on a potential employer by asking questions that are easily answered with some basic research
• Find out about the person you’ll be talking to. Ask your mutual contact for their background. Google the person’s name. Search for their name on the company website.
• Know exactly what you want before you connect. This work sheet on deciding what question to ask can help.
• Make initial contact by email or phone to set up an interview in person, by phone or by email:
• Give your email a subject heading that won’t be mistaken for junk mail, e.g. Graduating Eng Tech seeks information.
• Keep your email short and to the point.
• Ask for 10 to 15 minutes of the contact’s time.
• Be prepared to conduct your interview if your contact says that now is a good time.
• Email, call or arrive on time.
• Take only as much time as you’ve requested.
• When you connect in person or by phone, make sure you have your script and a copy of your cover letter and resumé in front of you. (Develop an information interviewing script worksheet see this worksheet.)
• Dress appropriately even when you connect by phone. When you dress professionally, you’ll sound and act professional.
• Speak slowly and clearly.
• Take detailed notes.
• Thank the person at the end of the meeting or phone call. Always follow up with a thank-you card or email. Not only does it leave a good impression but also your contact may be in a position to influence future hiring decisions.